Shipping Policy

1.  Custom Tuning, EFI Live Products (Flashscans, Autocals, VIN Licenses) or products used with EFI Live (switches) are NON-REFUNDABLE.  EFI Live specific products like Flashscans, or Autocals, are covered by a warranty from EFI Live.  Review the warranty information from EFI Live here.  

2.  Contact 888-563-5143 or for return authorization number and shipping address before returning any product. 

3.  Synthetic Motorsports, Inc. is not responsible for any damages that may occur using products sold here in.

4.  All returns must be in new condition, in original packaging and have not been installed. 

5.  Any item(s) returned after 30 days will be subject to 10% restocking fee. 

6.  Any questions or concerns can be directed to 888-563-5143 or  Thanks.